Delivery Information

All post is sent via Royal Mail unless requested and paid for alternative methods.

Postage Pricing (as of January 2026):
Letter:
– First Class – £1.70
– Second Class – 87p

Large Letter:
– First Class – £3.15
– Second Class – £1.55

Small Parcel
– First Class – £5.09
– Second Class – £3.99

Medium Parcel
– First Class – £7.45
– Second Class – £6.49

Upgrades and alternative methods are available, please contact info@purplelambdesigns.com to discuss and arrange this.

When will my order be dispatched?
We aim to dispatch within 3-5 working days of receipt of the order.

How long will my order take to arrive?
Once dispatched (usually within 3 working days), Royal Mail gives the following shipping timescales:

Please Note: Guidance below is based on Royal Mail guidelines and is working days. Please allow longer in busier times.

First Class
1-3 working days

Second Class
2-4 working days

My order hasn’t arrived!
If your order has not arrived within our accepted time frame (see above), please contact us on info@purplelambdesigns.com.

PLEASE NOTE: If you have not selected a tracked option, we cannot locate your parcel and cannot give any further information before this timescale has lapsed.

I do not live in the UK, Can I order from you?
Unfortunately, currently we do not sell outside of the UK. However, in time we may expand our postal area.

I’ve written my address wrong and now its being returned to you!
Please ensure your address is correct before placing your order. Any orders returned due to incorrect information will be liable for additional postage costs.

Coupon codes
You are only able to use one coupon code at any time. They should be added at the time of checkout into the “coupon code” box. We cannot apply these after the order has been processed.

Contact us
Email: info@purplelambdesigns.com
Social Media:@purplelambdesigns

Address:
Purple Lamb Designs,
Rockfords Walfords Close,
Harlow, Essex
CM17 0DF